We collect information you provide when registering, including name, email, company details, payment information (processed via payment gateways), and usage/activity logs.
We use collected information to provide and improve the Service, process transactions, send technical notices, respond to support requests, and analyse usage trends.
Data is stored on secure self-hosted infrastructure with TLS encryption, VPN-protected admin access, and encrypted credential storage. We regularly audit our security practices.
Each ISP client's data is completely isolated. Strict access controls ensure no tenant can access another's data. Staff can only access your data when required for support, and only with your consent.
Data is retained for the duration of your subscription plus 30 days after termination for data export. After this period, data is permanently deleted. Immediate deletion is available on request.
We integrate with Stripe, Razorpay, and Twilio. Only the minimum data necessary is shared with these services, each governed by their own privacy policies.
You have the right to access, correct, delete, or export your personal data. Contact us at info@zilleali.com to exercise these rights.
For privacy questions, contact us at info@zilleali.com or write to us at Gujrat, Punjab, Pakistan.