Terms of Service

1. Acceptance of Terms

By accessing or using the NexaLink ISP Management Platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

NexaLink provides a cloud-based SaaS platform for Internet Service Providers to manage customers, routers, billing, and network operations including access to our web application, APIs, and documentation.

3. Licence and Access

Each subscription includes a unique licence key tied to your account. This licence key:

• Is valid for the subscription period specified at time of purchase
• May not be shared, transferred, or resold without written permission
• Grants access to features included in your subscribed plan only
• Will expire at the end of the subscription period if not renewed

4. Payment Terms

Subscription fees are charged in advance for the selected billing period. All fees are non-refundable except where required by law. We reserve the right to change pricing with 30 days notice.

5. Data and Privacy

You retain ownership of all data you input into NexaLink. We process your data only to provide the Service and as described in our Privacy Policy. We implement industry-standard security measures to protect your data.

6. Acceptable Use

You agree not to use the Service to violate applicable laws, interfere with the Service, attempt unauthorised access, or harm third parties.

7. Termination

Either party may terminate with 30 days written notice. We may immediately suspend accounts for Terms violations. Upon termination, data export is available for 30 days.

8. Limitation of Liability

To the maximum extent permitted by law, NexaLink shall not be liable for indirect, incidental, or consequential damages resulting from your use of the Service.

9. Contact

For questions about these Terms, contact us at info@zilleali.com.